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Found 8 results

  1. When I would try to send announcement emails to people about Extra Life, the emails would not send until 8 am the next day or later. This was acceptable before the event started, but really frustrating on November 3rd when I wanted to let people know my stream was officially live. The message I sent on November 3rd did not arrive until 8 am November 5th, way after I had crashed and gone to bed from the marathon. Is this delay standard? I would like to avoid this issue next year if possible.
  2. Hello! We have quite a few local businesses that are donating food, prizes (dice, games, etc), and other treats for our team. How have you handled in-kind donations in the past? Any tips on how to help these vendors get the tax credits they deserve? Let me know! NyxtheGnome
  3. I haven’t been able to find the answer in my searches so I hope someone can help. Someone who donated to me had an issue getting PayPal to work so she backed out and donated with a credit card. Both charges showed up and now she wants a refund on one of the charges. I have no idea how to go about doing it. I figure it’s probably easier to get the PayPal charge refunded but I don’t know. Is there a process for issuing a refund? thanks
  4. If I missed something obvious, plz send me the link. Everything on the Extra Life page says tax receipts are sent for donations over $250. I'm running a game day where the public is invited for $5/person. If someone pays cash and I fill out the form (or enter the donation in the online form), will they get an IRS receipt? I got an emailed receipt for a $20 online donation last year. I wish this was written out a lot clearer. What is the best practice so the donor gets their tax credit? Even for smaller cash donations thanks!
  5. Hey folks, This is doing my head in. I made a promo video for my extra life stream, and I want to include an annotation or link to my donation page. But youtube is telling me my donation page URL is not approved. any help would be much appreciated, thanks!
  6. I have a problem...I did use the search bar before posting and found nothing in relation to my problem. My workplace sent a check for $2500 to Children's Miracle network Hospital on Nov 3rd, now I do not want to seem petty about this as I know the funds all go to the same place but since this did not go through my EL page then this essentially does not allow me to get credit for the Donation that I worked hard on getting.
  7. Something I started, the next tournament is on 7/2/16. you can register here: find more information here: and if you have any questions let me know
  8. until
    The Extra-Life Guild of Columbus will be presenting their donation of more than $42,000 to Nationwide Children's Hospital on Channel 10
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