TwitchCon has come and gone leaving all of us with unforgettable memories and marking some impressive achievements for the Extra Life community. Thousands of TwitchCon attendees descended upon the San Diego Convention Center and were exposed to Extra Life. Hundreds flocked to the booth and the human claw machine to sign up to support their local hospital. It was an incredibly moving experience that left everyone involved with memories that will last for years to come.
The Human Claw Machine represented a major part of Extra Life's presence at TwitchCon 2019. A giant contraption capable of lifting attendees and lowering them into a pit full of mystery prizes, it definitely drew a crowd of both experienced Extra Lifers and curious newbies. One of the people who stopped by was Ryan from Flocker.tv, one of Extra Life's sponsors. Ryan has five years of Extra Life under his belt and raises funds for The Children's Hospital Foundation of Manitoba, a place that gave him a life-saving heart surgery when he was a kid. He was one of the people who helped make Extra Life North a resounding success, too!
While we were at TwitchCon, it was an honor for our Community Director, Lou Adducci, to appear as a guest in an interview on Cheddar Esports, a live gaming news show that airs on Twitch. You can catch the segment on Twitter and hear Lou talk about how amazing The Human Claw Machine is in person.
As part of a collaboration with Astro Gaming, Extra Life gave away codes for Astro's line of headsets. Winners were sent emails with codes and a link to use when redeeming the headsets online. If you were one of the lucky winners and are having trouble with either receiving your code or its redemption, our support team has a few steps to follow:
If you won and haven't been able to locate your code, check your spam folder. Unfortunately, some of our notifications to winners have gotten stuck in the spam folder.
If the code hasn't been caught by the spam filter, please reach out via email to email@example.com. We'll have someone look into your issue as fast as we can.
If you have your code and are encountering difficulty in redeeming your prize, firstname.lastname@example.org should be your go-to solution. In your email, include the email address you gave to the redemption kiosk, the code in question, the URL they are using to redeem their prize, and a description of the issue.
Thank you to all of our partners for helping us to give our community an unforgettable TwitchCon experience and bring even more people to the cause. It was incredible seeing everyone working together to bring Extra Life to as many people as possible.
Let's keep going forward and gaming For The Kids!
Don't forget to sign up for Extra Life to help sick and injured kids in hospitals around the US and Canada by playing games!