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On 4/21/2018 at 5:01 AM, B Bevan said:

so i have had multiple people they have donated to me and im not even recieving email alerts or it showing up on my page why is this and what can be done to resolve it
https://www.extra-life.org/index.cfm?fuseaction=donorDrive.participant&participantID=306098

 

Hey @B Bevan!

 

We're sorry to hear you may be having issues with donations appearing on your page. Did you eventually see these donations? More often than not donors accidentally make a "general donation" not associated with any page, our support team can help with that. 

 

If this problem still persists please send an email to support@extra-life.org so we can look into this for you. 

 

 

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