gigogambino

Bug: Can't join team roster

Recommended Posts

gigogambino    0

Hi there,

 

Anyone know how to fix this bug? I've tried multiple times to join/leave/re-join my team. Whether I join or not, the team donations include my fundraised donations. When I try to join, the team roster does not display my name, my private profile page (when I'm logged in) displays the my team under my name, and my public profile page (what others see) does not display my team under my name.

 

See screenshots: http://imgur.com/a/rDqJ

 

Please help!

 

Share this post


Link to post
Share on other sites
herobyclicking    1,158
3 minutes ago, gigogambino said:

Hi there,

 

Anyone know how to fix this bug? I've tried multiple times to join/leave/re-join my team. Whether I join or not, the team donations include my fundraised donations. When I try to join, the team roster does not display my name, my private profile page (when I'm logged in) displays the my team under my name, and my public profile page (what others see) does not display my team under my name.

 

See screenshots: http://imgur.com/a/rDqJ

 

Please help!

 

 

Oh no!
 

Be sure to send a support ticket to support@extra-life.org, they will be able to help you!

Share this post


Link to post
Share on other sites
teslazapp    12

I think I might be having the same issue. I can't see myself on the roster I am part of and if I try to join it asking me to sign up other people for the team.

Share this post


Link to post
Share on other sites
herobyclicking    1,158
8 hours ago, BarrelTitor said:

I am having the same issue as well. 

 

1 hour ago, teslazapp said:

I think I might be having the same issue. I can't see myself on the roster I am part of and if I try to join it asking me to sign up other people for the team.

 

Hey there!

 

If you haven't sent this issue with screen shots to support@extra-life.org, then please do!

  • Like 1

Share this post


Link to post
Share on other sites
Shuel90    21

One thing to note, if you had just joined the team it can take up to half an hour to display you on the roster. If you don't see it after a half an hour, or you have already waited at least that long then @herobyclicking is right, reach out to support@extra-life.org. I hear those guys are awesome. 

  • Like 2

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now